If Verizon is telling you they don't service your address, call back and speak to a different representative. Had this happen in our old home in edelweiss gartens (we had moved from sw valley and had service) but the representative was telling me that they didn't service our area even though I continued to tell her we had service at our other house that was literally 2 miles away in the same city. Hung up from her, called back, got a different rep and signed up for service with that rep.