Suddenlink has been trying to get me to update my internet for a long time. I recently updated my Safari browser. Plus, i went into network utilities and made SUDDENLINK.NET-861D the first network that it detects when looking for a network. I haven't had quite as many problems. Still problems, but less than before. I still won't upgrade the speed. I know more than a few people that did upgrade, only to not have much improvement in speed.