We had our first board meeting last night and I pushed for the following:
- Our management company's contract is up. There's no big appetite to change companies but I pushed for choosing our current company as Preferred Vendor and make them re-pitch their services to us anyway
- We already have an unofficial Facebook group that many people think is official. At the end of the day it's inconvenient but it's what people are comfortable using so I'm going to be the board liaison to that group and proactively communicate certain things from the board while reminding people constantly that it's not an official group (the previous mindset was to stay as far away from the group as possible, none of the previous board were members of it)
- Review outstanding contracts with community porter service, landscaping, and pool services to compare what they should be doing with what they are doing
We have some big ticket items coming up that need to be fixed, which will make a lot of people angry if it's not in their "phase" (we have three unconnected phases under the same HOA) so I proposed we find some smaller cosmetic things to update around the property that people will see on a daily basis (parking lot numbers, tile fixes, etc.) to show that we're doing something for them before the big-ticket stuff starts hitting.
Basically I want contract transparency and accountability with our vendors, which will then flow down to the residents. They will not like all the decisions made but I want them to be informed no matter what.