When you receive an email from another internal team asking you to provide documentstion or something that may take week or so how many of you respond to emails and acknowledge receipt of the request?

Don't people use "Read Receipts" for that stuff?

I don't quite follow what you are asking. But, I make it a personal goal to answer every email, call, or text that I get regarding work and in a timely fashion. Say, within an hour or so. Especially if they are directly contacting me. The only emails that I don't respond are company wide mass emails that need no response.

Nothing annoys the hell out of me more than people who don't respond to direct contacting methods. There isn't anyone out there that isn't too busy to at least acknowledge being contacted by the next hour or two. Even if just to say "I'm in a meeting call you after".

Also, I'm in industrial sales, so that probably explains my response.

Ernest Goes to Camp GIF

My expectation is a response within 24 hours. That may be answering the question or stating they received and will provide answer by X.

"Hi Bob,

I hope you are doing well. I got your email and am working to put your widget together and should have it over to you by next Tuesday at the latest. If anything changes with the timeline, I'll let you know. Thank you.

Me"

Depends. In most cases I'll respond within minutes, usually with a couple follow up questions, and communicate a timeline.

As a sidebar, even if I'm not technically the right person I will usually still make sure the request gets done. There should always be a good reason for not helping, and I consider oddball requests to be learning opportunities.

However, sometimes the requester is not worth the investment of time. In those cases, they have to make multiple efforts before I'll help. It's a little cold, but I work too much to volunteer my time for people who will waste it.

Ulrich said:

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However, sometimes the requester is not worth the investment of time. In those cases, they have to make multiple efforts before I'll help. It's a little cold, but I work too much to volunteer my time for people who will waste it.

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You must work with the same JV partners I do

Nope. Just severely under-resourced.

ColinAggie said:

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Don't people use "Read Receipts" for that stuff?

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Read Receipts suck

Killin Me Smalls said:

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ColinAggie said:

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Don't people use "Read Receipts" for that stuff?

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Read Receipts suck

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Yup. And immediately makes me lose respect for that person.