We are just not as good of a fan base as we once were. All you have to do is read why TexAgs-ers say they are not coming to certain games because of time starts, playing an unranked team, too hot, too cold, inconvenient, need to play better, etc.
Also look at the mass exodus in the second half- and even first half at times. Look at the number of people who are buried in their phones the whole time they are at the game, etc,
We are basically like tu and other programs- when we are winning we are 100% behind everything associated with the program, when things aren't going as well as we think they should everything top to bottom sucks, people claim claim to be embarrassed, etc.
All of these attitudes are apparent to people outside the program- I.e. Herbie and others
None of this makes us bad people, everyone has their own excuses as to why they do what they do, but it is what it as as the cliche goes.