I have a 2023 F-250 with about 6k miles on it that had been in the shop about four times for annoying electrical issues (camera would occasionally work, adaptive cruise would fail, parking brake was messed up, etc). Anyway, on the last trip to the shop I called Ford to inquire about the buy back process. They were surprisingly supportive of it and told me that if still gave me problems after the last visit, to call back and we'd talk about the process. Since the last visit though, everything has been working fine and I got this email from Ford which I thought was really cool:
Good afternoon!
I hope this email finds you well. I wanted to follow up regarding your vehicle, which was recently returned from the dealership. As a loyal customer, I had the pleasure of adding an extended warranty plan to your vehicle called Diesel Care Plus.
Here are the details:
Extended Warranty: Diesel Care Plus provides comprehensive coverage for your vehicle, ensuring peace of mind.
Brochure: Within the next 2-3 weeks, you will receive a detailed brochure in the mail. This brochure will outline the components covered by the warranty and the duration of coverage.
Please feel free to reach out to me if you have any questions or concerns. Your satisfaction is our priority, and we're here to assist you.
Thank you for choosing us, and we appreciate your loyalty!
Best regards,
Ford Motor Company
Good afternoon!
I hope this email finds you well. I wanted to follow up regarding your vehicle, which was recently returned from the dealership. As a loyal customer, I had the pleasure of adding an extended warranty plan to your vehicle called Diesel Care Plus.
Here are the details:
Extended Warranty: Diesel Care Plus provides comprehensive coverage for your vehicle, ensuring peace of mind.
Brochure: Within the next 2-3 weeks, you will receive a detailed brochure in the mail. This brochure will outline the components covered by the warranty and the duration of coverage.
Please feel free to reach out to me if you have any questions or concerns. Your satisfaction is our priority, and we're here to assist you.
Thank you for choosing us, and we appreciate your loyalty!
Best regards,
Ford Motor Company