I have Sirius/XM and the signal constantly cuts out. I have had them send a signal refresh several times and that has made no difference. The regular AM/FM works fine, as does Bluetooth signals from my iphone. Any idea what the problem could be?
Buck Turgidson said:
Its a 2016 Navigator and the radio/antenna are OEM. I had a 2015 Navigator and never had these problems.
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SSM 47047 2016-2017 Expedition And Navigator Built On Or Before 08/12/2016 And 2016 F150 Built On Or Before 08/09/2016 Sirius Satellite Radio Audio Cuts Out/No Signal
Some 2016-2017 Expedition and Navigator vehicles built on or before 08/12/2016 and 2016 F150 vehicles built on or before 08/09/2016 equipped with Sirius satellite radio may exhibit an intermittent concern where the audio cuts out and the radio displays a No Signal message while driving in open sky conditions in certain locations in your area.
This may be due to interference with cellular phone tower signals.
If a vehicle displays this condition near cellular phone towers, replace the audio unit antenna with part number GL1Z-10E893-AC on Expedition/Navigator and HL3Z-10E893-AA for F-150.
Refer to Workshop Manual(WSM), Section 415-00 for removal and installation instructions. Use applicable labor operation(s) in the SLTS Manual Section 11.
Thanks. I'll bring this info to my dealer - everything is still under a bumper to bumper warranty.1agswitchin4lanes said:Buck Turgidson said:
Its a 2016 Navigator and the radio/antenna are OEM. I had a 2015 Navigator and never had these problems.
Bingo. Thats the info I needed.Quote:
SSM 47047 2016-2017 Expedition And Navigator Built On Or Before 08/12/2016 And 2016 F150 Built On Or Before 08/09/2016 Sirius Satellite Radio Audio Cuts Out/No Signal
Some 2016-2017 Expedition and Navigator vehicles built on or before 08/12/2016 and 2016 F150 vehicles built on or before 08/09/2016 equipped with Sirius satellite radio may exhibit an intermittent concern where the audio cuts out and the radio displays a No Signal message while driving in open sky conditions in certain locations in your area.
This may be due to interference with cellular phone tower signals.
If a vehicle displays this condition near cellular phone towers, replace the audio unit antenna with part number GL1Z-10E893-AC on Expedition/Navigator and HL3Z-10E893-AA for F-150.
Refer to Workshop Manual(WSM), Section 415-00 for removal and installation instructions. Use applicable labor operation(s) in the SLTS Manual Section 11.
If your truck is a 16-17 like my SSM posted aboive, you can get the updated antenna.rsmithtesiusa said:
Sounds like your new antenna was OEM? My truck is out of warranty so would like to find an aftermarket, or just a part number for a new/upgraded OEM and install it myself.....
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It almost feels like in West Houston area we are on the fringe of coverage for a satellite that is lower on the southern horizon?
FIFYsilverado_lover said:
No Car havin ass
I call and tell them to cancel until I get a 4.99/mo for 6 or 12 mos plus taxes and fees.expresswrittenconsent said:
Great thread. Lots of interesting info on XM. This is slightly off topic, but...
How does Sirius/XM stay in business? I assume they inked long term contracts with OEM car builders several years ago. So maybe a better question would be are they a profitable business or are they hanging by a thread?
As a product, it is often lower quality than terrestrial radio (which is free). They do provide a different service from traditional radio, but most (all?) of that advantage has been lost to podcasts and streaming music (which are also largely free).
I get that they have some loyal fans but it doesnt seem like a growth strategy. All the fleet vehicles don't renew after 2 months. Presumably under 50% of new car buyers dont continue their sub after the trial period.