Bought a certified used car from dealer. Red flags made me cautious but was ultimately fooled by the certified inspection. Salesmen said it hadn't been wrecked and used the certification and the car fax to relieve my concerns.
Purchased car and drove it off the lot. On the way home, wouldn't you know it I have an accident with driver side door damage only.
Take it to a separate collision repair only to find out that it has been repaired and repainted just about everywhere. The collision repair is shocked that it was certified and encouraged me to take it back to the dealer before repairing.
so I call the dealer to notify them of the situation. They ignore my call all day so I drive it to the place 8 hours after my first call. Salesman says only the general manager can make the decision on what to do and he isn't in until Monday. He says it's now complicated with my accident and they generally would just replace the car with another of my choosing. However the GM needs to make the ultimate decision. but he encourages me to look at their used car lot and spot a replacement car to swap before I meet with his GM.
Anybody know my options or have experienced something similar?
Purchased car and drove it off the lot. On the way home, wouldn't you know it I have an accident with driver side door damage only.
Take it to a separate collision repair only to find out that it has been repaired and repainted just about everywhere. The collision repair is shocked that it was certified and encouraged me to take it back to the dealer before repairing.
so I call the dealer to notify them of the situation. They ignore my call all day so I drive it to the place 8 hours after my first call. Salesman says only the general manager can make the decision on what to do and he isn't in until Monday. He says it's now complicated with my accident and they generally would just replace the car with another of my choosing. However the GM needs to make the ultimate decision. but he encourages me to look at their used car lot and spot a replacement car to swap before I meet with his GM.
Anybody know my options or have experienced something similar?