So, I was at the mall, get into my truck and start driving and hear a loud pop. I look back and my passenger side rear window is shattered and smoking from the bottom of the window frame. I put the fire out and get home. I look it up and sure enough, this has been common enough that there are multiple post and forums about this happening. Seems as though the rear defroster, whether activated or not, can short out and heat the window up so much that it shatters exactly the way mine did. I called College Station Ford and they were no help. No recalls or service bulletins about it.
So what is my next step? Surely I shouldn't have to pay for something that is obviously faulty even though it is out of warranty. Who should I go to about getting to pay for this???
So what is my next step? Surely I shouldn't have to pay for something that is obviously faulty even though it is out of warranty. Who should I go to about getting to pay for this???