I didn't like the fit, design, and price. I did like the fabric selection, options, and communication.
I went there with a suit I really liked the fit and size of and basically told him "make a new version of this suit." So he took measurements of that suit and also of me. It was a more full-fitting suit.
A few weeks later, I received the new Bobby suit in the mail in a bag. Fit super tight, nothing like what I'd asked for. Emailed Bobby and he said to take it to a local tailor to be adjusted and he'd pay for it. Which he did. But it was cut so slim fitting that it was just never quite right, even after the adjustments. Cost was about $1,000 including one shirt (which had the same fitment issues).
In the end, I surmised that his suits must lean more toward "modern," slim-fit design with thin lapels, narrow legs, high crotches, etc. Just not my preference.