Scheduled an appointment with Aggieland repair who was suppose to be here today between 8-1...... Needless to say they haven't shown and i haven't received a phone call. It's a year old GE washer top load. I looked online to try and self repair and can't get it to work. I ran the diagnostic system and it appears to be the drain pump won't drain therefore the wash cycle won't advance to the next stage. Any advice or recommendations would e much appreciated. TIA