I'm building custom with RNL right now on my own property. I'm also in the industry on the commercial side of things and know what I'm looking at when it comes to construction and build quality.
Quality: Excellent
Response on issues: Excellent
Budget: They stay on budget. If you want something in a build that is going to run more than what they budget for, they will tell you well before the project starts. Their base home includes a ridiculous amount of items that many of their competitors consider an upgrade.
These guys can build a first time buyer home just as well as they can build a high end custom in Indian Lakes. Their building envelopes and fit and finish far surpass most anyone who is competing with them in most of the communities they build in right now. The two brothers who run this outfit are TAMU Construction Science graduates and they can actually read a tape measure and navigate their way through a set of drawings, unlike SOME other builders in this town that just slap a sticker on the side of their brand new truck that says "I'm a home builder".
There are other really good builders in their space in this market for sure, but these guys are really good at what they do. They are honest and they stand behind their work. They also use excellent subs and have very good control of them, ensuring good delivery times. I've yet to find anyone disappointed with the product or service they have received from RNL.