We wanted to check our data usage for the past couple of days to make sure we weren't near our monthly cap - and it appears they haven't updated the online data usage - for our account, anyway, since the middle of October. Did I miss some notification from Altice/Suddenlink saying that was no longer going to be available? Is there some other method I'm supposed to be using? Or, is it a bug/feature from their new billing system designed to leave their users in the dark? I would call and ask, but don't feel like hanging on the phone for an hour waiting.....
Thanks.
Thanks.