Suddenlink installed cable into my new build home. They laid the cable on top of the grass and left. Is this normal and the homeowner will need to bury the cable ourselves or is Suddenlink suppose to do this for us?
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Suddenlink Installation - Cable laid on top of the grass
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Last: 4 yr ago by AFM
Haha. Seriously though... I was kind of shocked when I noticed it yesterday.
Not sure how Suddenlink works here, but when I lived in another state I had an AT&T U-verse cable run to my house. The installers left it on the ground, and two days later a contractor for AT&T came and buried it.
Maybe that will happen. Thanks for the information.
Yea they should come back to put it in ground.
It's normal. Thr installer doesn't bury cable.
That said, my neighbors got a pool and suddenlink had to run a new line from the box in my yard to their house. I waited 3 weeks for them to come bury it and then I called in and demanded they come bury it
That said, my neighbors got a pool and suddenlink had to run a new line from the box in my yard to their house. I waited 3 weeks for them to come bury it and then I called in and demanded they come bury it
It took about 4 months and repeated phone calls and missed appointments for them to finally bury ours.
In my case, the installer nicely put the cable along the fences. But the contractor decided to cut corner and buried the cable across the yard. I have to be extra careful if I ever need to dig in my yard.