New to Suddenlink...Please help

1,354 Views | 8 Replies | Last: 19 hrs ago by AggieAces06
Fishing Fools
How long do you want to ignore this user?
We've recently moved my FIL into an AL facility and the only option for internet is SL. After 1.5 weeks of fast speed it done broke. Is there a magic number to call to avoid the 1-2 hour wait only to have the call drop because ATT cell service doesn't work in the building? Please help make an 87 YO former Army Officer happy with his WiFi!
MikeTV
How long do you want to ignore this user?
SL has some serious issues right now, but this probably isn't part of that. I can help you out. Contact me at the email in my profile.
jimmyb
How long do you want to ignore this user?
Quote:


New to Suddenlink...Please help


t&p
BrandoC
How long do you want to ignore this user?
AG
You wasted you good earned money on a crappy company. Trust me you will be done with them within the year.
Moscin
How long do you want to ignore this user?
AG
What is the best local B/CS internet service options? I have been having the same issues; lost connections; very slow speed, etc. Have called several times with no improvement. Was working fine 2-3 weeks ago
Fishing Fools
How long do you want to ignore this user?
Thank you MikeTV for your solution to the SL problem. It was a fast and simple fix!!!
TX AG 88
How long do you want to ignore this user?
AG
Wow. Visiting Mom (who's 80) and I can't believe what I'm seeing. She had problems with her Suddenlink service, so finally she got the service guys out and they replaced her cable box. The new one is a Tivo integrated unit, and the guide says "to be announced" on every channel! The date shown is 9/3. I unplugged everything and plugged it back in and the box wanted to connect to the server. There is no wireless option. It wants an ethernet connection or coax. It says if you use coax, it must be connected to the router and the cable box. Well, the router and the cable box ARE both connected to coax, but not in series. This is how the Suddenlink techs hooked it up, mind you. I'm thinking it must have been late August back when they connected the box and it hasn't sync'ed with Suddenlink since.

I don't have time to call them and wait on hold tomorrow (if their service dept is even open on weekends) before the game, and we're leaving early Sunday. Mom is so frustrated with the NUMEROUS hour+ phone calls she already endured to get to THIS point, I hate to break it to her she needs to have another one (at least).

What are the alternatives to Suddenlink here in College Station? Mom lives in Foxfire (Rock Prairie and Hwy 6 area) if that matters. I'd like to switch her to a non-jacked-up provider (or less jacked-up, if that's the best one can do here...)
SW AG80
How long do you want to ignore this user?
AG
88, I want to hear an answer to your query. We have a house in same area and are just there on weekends. HATE SuddenLink.
AggieAces06
How long do you want to ignore this user?
AG
Unfortunately the only other option for TV around here are one of the dish providers (Dish Network, Direct TV). But I think one of those recently dropped a bunch of channels, so you might want to look at that before buying.

Welcome to College Station and the ever changing (but never for the better) TV services.
Page 1 of 1
 
×
Verify your student status
See Subscription Benefits
Trial only available to users who have never subscribed or participated in a previous trial.