I am a senior adult who is not very tech-savvy and I need some advice.
We have had Suddenlink cable and internet since moving to CS over seven years ago. We are completely pleased with the internet service. However, Suddenlink's cable is where the problem lies.
When we have a problem, their customer "service" is almost non-existent. It is almost impossible to talk with a real person on the phone, and when they do, usually they don't know what to do. I have even had one rep lie to me. Anyway, we are finally getting rid of Suddenlink cable this week out of frustration.
Where I need help is this - what other alternatives are available to us? Specifically, we like to get KBTX locally, and Fox Business.
I've also heard that an antenna might solve our problem. Does anyone have a recommendation on a good antenna? Any other suggestions?
Thank you!
We have had Suddenlink cable and internet since moving to CS over seven years ago. We are completely pleased with the internet service. However, Suddenlink's cable is where the problem lies.
When we have a problem, their customer "service" is almost non-existent. It is almost impossible to talk with a real person on the phone, and when they do, usually they don't know what to do. I have even had one rep lie to me. Anyway, we are finally getting rid of Suddenlink cable this week out of frustration.
Where I need help is this - what other alternatives are available to us? Specifically, we like to get KBTX locally, and Fox Business.
I've also heard that an antenna might solve our problem. Does anyone have a recommendation on a good antenna? Any other suggestions?
Thank you!