What happened to Nightingale Pest Solutions?

AggiePhil
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AG
Anyone know what happened to Nightingale Pest Solutions? We loved Jennifer when she was with Venus and then kept using her when she started her own company. Best I can tell, she just up and closed. Anyone know why?
CS78
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Seemed to me there was a struggle on the business management end of things. I know there were invoices I never got, jobs that never got finished, and finally it got to where I couldn't reach her at all.
kdg11
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AG
Same. We loved when she came out, but it was impossible to get us on a rotation. I always had to call to get scheduled every three months. We also had to call and remind them to send us an invoice. And when we did get scheduled, she would be running way behind or reschedule. So we quit calling.
AggiePhil
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AG
My experiences coincide with the above posters but I thought maybe I was the exception. Sorry to hear that it didn't work out for her. I really enjoyed her services.
Counterpoint
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AG
She MUST have been really great if everyone loved her even though all the problems listed above kept happening.
EcoZapp.Makes.Crisp.Air
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Counterpoint said:

She MUST have been really great if everyone loved her even though all the problems listed above kept happening.
Very True & a gem in home services to find that quality
K2T2
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Last I heard, she was going through some health stuff that could take her out of the field for weeks to months.
91_Aggie
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AG
So good customer service =
"Does a great job when actually can be scheduled, but can never get ahold of them to schedule or to return calls or when scheduled wouldn't show up on time"


This is actually terrible customer service. That's not a gem.

She may be a great person, but sounds like doesn't know how to run a business.

Max06
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AG
I also recall seeing something about a long term/serious illness.
JenniferLynn
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Edit to include my personal info for any and all that wish to contact me:

JenniferVaclavik@gmail.com
361-401-9227

Good morning, all.

My apologies for not adequately informing everyone of business operations going forward. Below, I will provide the information that was posted to Nightingale's Facebook Page in November of 2018, sent to clients on standard rotation, and expressed on the business voicemail which has been disconnected as of April.

Updated information has also been posted on Nextdoor, Facebook, and other neighborhood forums/groups by others if I did not have access or the ability to respond myself.

I would like to provide an update here to explain what has become of Nightingale as well as what is next for me going forward.

In 2017, I became engaged and my family life began: new wife to be and two amazing kids ages 7 and 5. An anonymous poster on TexAgs informed many of my clients of my personal affairs -- and, to my surprise, I did receive quite a bit of negative feedback even as I attempted to keep my private life private. However, I was undeterred as ever and pushed ahead with plans to expand Nightingale as well as my household.

I knew I had to make sure that I was in the best health possible to make all of this happen. As we planned our family, I discovered I had a serious medical issue that needed to be addressed, and unfortunately I am continuing that battle today. Though I am hopeful for better results and good news in the coming months.

After over a decade in the industry carefully choosing products, using PPE, and practicing IPM methods, there were just some exposures that I could not control -- unknown substances under old houses, dust blown into attics, tracking through miscellaneous lawn treatments applied by homeowners and others, etc. -- and those are risk factors and conditions that I can no longer accept in my journey to wellness and that my family cannot abide.

I know many people have been disappointed by these developments, and I appreciate all of you so much. I love this community more than I can tell you. When I moved here 13 years ago, I thought it was only going to be for a couple of years at the most. Aggieland has become my home and my family's home. And I intend on staying for as long as possible.

It has been extremely difficult, realizing that such a significant chapter of my life is permanently closed to me. I loved my work. But I am looking forward to tomorrow. We are in the process of remodeling the home that our children will grow up in, and I am looking forward to getting back to working in some exciting new endeavor. I know that in the next few months, I will be well enough and able to find another way to serve others and my community to the best of my ability. I would be quite grateful for any and all referrals on that count, by the way. I am highly adaptable and will not back down from any challenge.

For now, I just want to say thank you. Thank you all for the faith you have in me, for the blessings you have given me, and for all the great days ahead of us.

Jennifer


------------

11.01.18

Friends,

I address this post as such because that is how I truly feel about this great community and our wonderful clients. All who I have had the privilege to serve within the context of my profession are among the best people I have ever come into contact with, and I cannot say how much you all mean to me. Therefore, I must let you know that I am taking leave to address a serious medical issue that I can no longer manage without aggressive action.

At the time I started my career in pest control over a decade ago, it was 1 of 3 other jobs -- jobs that I took on immediately upon moving to Aggieland in 2007 to take care of and provide for my mother who was stricken with Alzheimer's. Of those jobs, pest control seemed to be the most removed from what I had planned for myself as I set off for university just a couple of years prior. My dream was to grow a career in Pharmaceutical Research and Development -- to use my skills to aide in preserving, protecting, and enhancing life. When I chose to put that dream on hold, I had no idea that I would find the same sense of drive and purpose in an industry that, on the surface, seems to be on the other end of that spectrum entirely. However, that is indeed what I found, and I have worked every day within my industry with the same sense of care and duty to preserve, protect, and enhance the lives of my clients.

These last few years have been the most exciting years of my life. Not only did my business and reach grow beyond my expectations, but so did my family. This past year, I married the love of my life and have been taking a crash course in motherhood courtesy of the two greatest kids in the world. My purpose in life and Nightingale's purpose as an example of what is achievable expanded exponentially.

Despite many accomplishments and overcoming challenges along the way, taking care of myself before others is something I have yet to master -- but now I have no choice. Over the next weeks, my health will be my primary focus so I may continue to do what I love to my fullest capabilities and be around for those I love for as long as possible.

Those I have already spoken to in recent days regarding my leave have been unbelievably supportive and encouraging and have given me an unshakable sense of calm and determination to push through this difficult time. Please look to this page for updates. After my recovery, I hope to bring Nightingale back stronger than ever in January.

Thank you all so much for allowing me the privilege of taking care of your homes, businesses, and families throughout the years. You all mean more to me than I could ever express.

Jennifer
double b
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AG
I remember the thread that discussed your personal life on the boards and felt that was demonstrably wrong. Not sure why anyone believes that a private citizen's life (that's not a public figure) should have their own personal business put out there for anyone to read.

God bless your family and that your health issues are resolved.
Fonzie Scheme
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AG
Quote:

An anonymous poster on TexAgs informed many of my clients of my personal affairs

It would be fascinating to know who this was, and if they would like their personal lives exposed for no good reason. What a hero.
Oogway
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My spouse often says if people on message boards, etc were required to post their verified full name and city that a lot of the internet (at least locally) would become slightly more civil.

Sorry to learn of your health issues, Jennifer; we wish you the best with your family.
mtec
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When I was certain I had bedbugs and was nearing the limits of a reasonable mental state, Jennifer came out for a FREE assessment to look and see if she could find any evidence of bugs. She was really troubled that something was biting me but she couldn't tell what. Turned out I did not have bed bugs and I really appreciated her concern and thoroughness. She didn't charge me a dime just to check.

Jennifer, I'm happy you have your wonderful family as a support system through your medical issues. Best wishes!
Fleen
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Great exterminator, better person. (Picking up that Mama thing pretty awesomely too!)
musicforall
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Wow, sorry to read all of this. Calling Nightingale was on my list of things to do this month. Best customer service I had ever seen in town for any in-home service. And her methods worked. Not sure what I will do now, but I wish Jennifer all the best!
woodiewood1
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Oogway said:

My spouse often says if people on message boards, etc were required to post their verified full name and city that a lot of the internet (at least locally) would become slightly more civil.

Sorry to learn of your health issues, Jennifer; we wish you the best with your family.
I try to post on boards and talk to people like I would if my mother and grandmother where were able to read or listen to it in front of me.


SAWgunner
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With Jennifer out of commission, and if you are looking for a knowledgeable local pest control guy may I recommend Josh Sparks at Silk Venom Pest Solutions. He's local and wont try to used car sell you into contracts etc.

Whatever you do, please please please don't sign with one of the national companies. The sales calls, mailouts etc are endless.

979 255-7940

rcannaday
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AG
Jennifer was one of the best in Brazos valley amongst all the professionals.

Rory
EcoZapp.Makes.Crisp.Air
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Sponsor
rcannaday said:

Jennifer was one of the best in Brazos valley amongst all the professionals.

Rory

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