rich1 said:

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They get really mad if you take 241 one dollar bills, 23 five dollar bills, 700 nickles, 589 dimes and 971 pennies up there to pay your bill.

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Please tell me you have a video of this.

rich1 said:

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Maybe next month. I did start the stopwatch on my phone when they started counting. It took just over an hour for three people to count it. They did not let me watch and there was a discrepancy over a few cents. They refused a recount. I have submitted a FOI request for video of them counting since they went off to another room to count it.

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Well aren't you the cool one wasting three employees time? You probably ***** about them wasting your tax dollars too, don't you.

rich1 said:

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I'll tell you what - if you accidentally type in your account number wrong more than once while paying on line they will put your account on a cash only basis even if you correct it and pay before the due date. They get really mad if you take 241 one dollar bills, 23 five dollar bills, 700 nickles, 589 dimes and 971 pennies up there to pay your bill.

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For this to be effective and cause change that you may want, you need to make sure someone higher up than the "clerks" who take payments know why you are doing what you are doing in terms of protest.

otherwise, you waste time of workers who have no skin in the game, and they just think you are a jerk.

I guess it may feel good for you... but this is the same as yelling at a waitress because your food isn't cooked right, or yelling at customer support person on the phone because you are having a problem with your phone/cable/internet, etc.

Direct your anger and protest at the right people at the companies you are having a problem with. Otherwise you are just being an ass to someone who is just trying to make a living and can't control how the website works.

You are pretty quick to judge and jump to conclusions based on a limited set of data. I don't think that TexAgs is the proper venue to air out the details of all the events that transpired during my contact with a supervisor prior to reaching my decision to make my payment the way I did.

It's a shame that TexAgs has become a a place to anonymously bash local companies or call out other posters as being a jerk or an ass. I made a conscious effort in my original post to avoid doing that. I was simply trying to bring a little humor to a thread where users have been venting about the increasing costs for utilities.

For the record - the clerk that took my payment was treated with respect, I even apologized beforehand.

By the way - I always return shopping carts to the bin, I tip at Sonic, I hold the door for people, I gave up plastic straws years ago, and my name is engraved on a plaque hanging on the wall in some small west Texas town that says "Citizen of the Year"

Translation:
"I thought I was being cool and awesome by doing a childish thing to attempt to solve a problem. Now I'm upset and blaming others for calling me out for being childish"