Complete Crooks.
The ice machine was not working so my wife called the manufacturer to check warranty. It was out of warranty so they gave her the number of the local repair shops. I told her if it was out of warranty I would fix it to just order the parts. She called Buddy's to order the parts and they convinced her to let them come out and give an estimate. She did and when I found out I told her no we do not want to do business with them because I have heard some terrible things from former employees.
They called her back and said repairs would be over $400. She told they no thanks and was then told she owed $85 for the "service call." No service was provided and come to find out the OEM parts cost Less than $100 and only took 20 minutes to install.
The ice machine was not working so my wife called the manufacturer to check warranty. It was out of warranty so they gave her the number of the local repair shops. I told her if it was out of warranty I would fix it to just order the parts. She called Buddy's to order the parts and they convinced her to let them come out and give an estimate. She did and when I found out I told her no we do not want to do business with them because I have heard some terrible things from former employees.
They called her back and said repairs would be over $400. She told they no thanks and was then told she owed $85 for the "service call." No service was provided and come to find out the OEM parts cost Less than $100 and only took 20 minutes to install.