Very slow connection today. We are paying for 50mb down but are currently getting 1.3mb down over wifi. I've called with this problem in the past without any solution. Sure wish there was a better option in town.
Post Reply
1 of 1
Suddenlink
3,042 Views |
21 Replies |
Last: 6 yr ago by Average Joe
Same here. Have had my internet speed be as low as 0.9 mbps today while my cell phone through Sprint is a blazing 7.5 mbps. Suddenlink has such a monopoly in the area and it's not even close. Would love for them to have some competition here just to keep them honest with their prices and their service.
I reset my modem by calling them, and that fixed it this morning. This afternoon, we lost it completely. But it's back now.
Most of Texas is painted red (problem with suddenlink) https://istheservicedown.com/problems/suddenlink
Orlando Ayala Cant Read
Joined:
May 17, 2004
Posts:
67,914
How long do you want to ignore this user?
AG
Called them earlier and they said there were errors in our network and that they fixed them and it all should be good.
Anyone having this affect phone too? Or just internet? Our phone through SL also giving us trouble.
Anyone having this affect phone too? Or just internet? Our phone through SL also giving us trouble.
Our phone seems to be fine. Internet seems to be only thing giving us issues.
Our internet is in and out.
Still down. Connection been going up and down for days but today seems worse.
My husband is on the phone with them now, completely unaware that I've found this thread, and they're troubleshooting - completely ignoring that fact that they just suck.
No problems here.paying for 400 megs and getting 425 over WiFi
We are also paying for 400 - getting 70.
My office phone was down today. Apparently Suddenlink did some sort of upgrade last night. Resetting my modem took care of it.
Would have been nice to get an email from Suddenlink before or after, especially with so many problems.
Would have been nice to get an email from Suddenlink before or after, especially with so many problems.
Suddenlink texted us at 8 last night and told us the issue had been resolved. It appears to be true.
Suddenlink texted us at 8 last night and told us the issue had been resolved. It appears to be true.
Except that we are not anywhere near CS and now all of our security cams are down until we get back to town this weekend . Thanks guys . Typical Suddenlink.Mr.Short-termMemory said:
My office phone was down today. Apparently Suddenlink did some sort of upgrade last night. Resetting my modem took care of it.
Would have been nice to get an email from Suddenlink before or after, especially with so many problems.
The Original AG 76 said:Except that we are not anywhere near CS and now all of our security cams are down until we get back to town this weekend . Thanks guys . Typical Suddenlink.Mr.Short-termMemory said:
My office phone was down today. Apparently Suddenlink did some sort of upgrade last night. Resetting my modem took care of it.
Would have been nice to get an email from Suddenlink before or after, especially with so many problems.
That's not exactly the sort of thing safety minded people post publicly on the internet.
seriously ?DBSwooper said:The Original AG 76 said:Except that we are not anywhere near CS and now all of our security cams are down until we get back to town this weekend . Thanks guys . Typical Suddenlink.Mr.Short-termMemory said:
My office phone was down today. Apparently Suddenlink did some sort of upgrade last night. Resetting my modem took care of it.
Would have been nice to get an email from Suddenlink before or after, especially with so many problems.
That's not exactly the sort of thing safety minded people post publicly on the internet.
Yesterday I was down to .10 MB/s until I restarted the router. It was still slower than usual, but was at least semi acceptable
Thanks, guys. You saved me from buying a new iPad. Mine is four years old, and I thought the battery was finished.
And here I am, having had literally zero problems with my Suddenlink over the last decade or so.
I think y'all just have unrealistic expectations of an internet service provider.
I think y'all just have unrealistic expectations of an internet service provider.
ExactlyAggieBarstool said:
And here I am, having had literally zero problems with my Suddenlink over the last decade or so.
I think y'all just have unrealistic expectations of an internet service provider.
AggieBarstool said:
And here I am, having had literally zero problems with my Suddenlink over the last decade or so.
I think y'all just have unrealistic expectations of an internet service provider.
I don't usually have problems - but there was something wrong the other day. And, as nothing had changed with my devices between midnight and 7 am, it had to be on Suddenlink's end. However, there was nothing anywhere on their pages to indicate they knew there was a problem and that rebooting the modem would (probably) fix it. I don't expect perfection - but a little communication would be nice.
My expectations are that I pay them and they give me the service I pay them for. If that is too much then maybe they shouldn't be in business.AggieBarstool said:
And here I am, having had literally zero problems with my Suddenlink over the last decade or so.
I think y'all just have unrealistic expectations of an internet service provider.
That said, there were outages for more than just B/CS the other day, and more than just Suddenlink. Mine came back sometime between 6 and 8 pm, but was down the entire day. Not everyone was affected, but a considerable amount were.
Edit: Considering Suddenlink said on multiple occasions that there was a known issue and they eventually resolved it I'm not sure what the argument is about. Maybe you know more about their systems than they do.