I hate writing bad reviews, but it's deserving. This builder was recommended to me by someone off TexAgs, which is disappointing. My wife and I had hired him to build us a custom home in Hidden Oaks, just outside of Bryan. The initial process went well. However, after we had signed the contract is when things went sour. Communication was a big issue. We'd call 3 or more times a day, leave a voicemail, and not hear back from him for 4 days. He never visited the actual job site, but had a recent college graduate overseeing the work. The builder asked us to find a house we liked, and he'd order the same materials used for the build. My wife and I drove around Indian Lakes looking for a home, found one, and gave him the address. The next week we discovered that he had used the wrong brick, stone, and roof colors on the home. He never bothered to get the materials list, but instead made a guess based off the picture we provided of the home, even though we provided the address, too. I called him out on it, but he lied and told us the home was built 4 years ago, and stuff fades, but I looked up the tax records for the home we provided, and it was built last year (2016), so he lied to us. The last straw was when we visited the home and saw they had put all the dark bricks in one spot, the house looked like a checker board. We had family and friends come out to see the property, too, and they agreed, looked horrible. I called the builder to discuss the issue, and he yelled at me over the phone, and told me, "I'll rip the bricks out and you can come lay them yourself!". That was it, I was done, so we called our lawyer, and the contract was terminated, but we lost our earnest money. STAY AWAY from this nightmare!
Here's a picture of the front... Look at this mess:
https://www.dropbox.com/s/sp7xw5i1zegii5j/IMG_20170518_180630.jpg?dl=0
we're back on the hunt for a builder...
Update: Real estate agent called an apologized for everything after hearing about this review, appreciated that.
Here's a picture of the front... Look at this mess:
https://www.dropbox.com/s/sp7xw5i1zegii5j/IMG_20170518_180630.jpg?dl=0
we're back on the hunt for a builder...
Update: Real estate agent called an apologized for everything after hearing about this review, appreciated that.