So I have tried to figure this out through Apple support and it doesn't seem to work and I thought I'd ask here and see if anyone has any ideas or is it a lost cause. The premise is we have a family Apple/iTunes account but my wife and I have a different Apple IDs under her original account and mine was created when I bought my first iPhone whenever that was a long time ago lol.
When I first got an iPod (now called the "classic iPod"), I spent many hours just ripping all of our CDs to iTunes and when I got my iPhones, all of those were always on them. I never had any problem with songs graying out even after I created my new Apple ID and would change to a newer phone because I always updated them through our computer. This worked fine until I bought my most recent phone the 13 Pro and my usual "update with the computer" resulted in me having almost all of my iTunes/Apple music visible but grayed out on my phone with a few albums or songs still playable.
I went into the settings online, checked all of them on mine AND my wife's ID and talked with Apple support about it and they were like "meh we're not sure" and they told me something to do which I did and a small amount became playable so any thoughts on how I can get them to show back up as playable? I am pretty sure there's ONE share setting SOMEWHERE in my wife's account since she was the one who created our original family account that if I turned it on the problem would fix itself but I can't find where that is and Apple Support didn't know what to do past what they already told me. We subscribe to Apple music also now but I just wanted what I already had on there to show back up because it's a lot.
Any suggestions at all?
When I first got an iPod (now called the "classic iPod"), I spent many hours just ripping all of our CDs to iTunes and when I got my iPhones, all of those were always on them. I never had any problem with songs graying out even after I created my new Apple ID and would change to a newer phone because I always updated them through our computer. This worked fine until I bought my most recent phone the 13 Pro and my usual "update with the computer" resulted in me having almost all of my iTunes/Apple music visible but grayed out on my phone with a few albums or songs still playable.
I went into the settings online, checked all of them on mine AND my wife's ID and talked with Apple support about it and they were like "meh we're not sure" and they told me something to do which I did and a small amount became playable so any thoughts on how I can get them to show back up as playable? I am pretty sure there's ONE share setting SOMEWHERE in my wife's account since she was the one who created our original family account that if I turned it on the problem would fix itself but I can't find where that is and Apple Support didn't know what to do past what they already told me. We subscribe to Apple music also now but I just wanted what I already had on there to show back up because it's a lot.
Any suggestions at all?