Here's the scenario:
We're a Cisco shop calling into a International Bank's Skype for Business Conference system.
Both us and the bank are AT&T customers. We've done extensive testing, call trace and packet captures.
8841 >> CUCM >> Local managed router / GW >> AT&T GW >> AT&T Network << AT&T GW << AT&T managed local router / GW << Bank PBX << Phone
Several companies are on a conference call into the bank. Different companies, different cites etc. If we call from a desk phone or a conf phone and don't make a noise for 40 seconds our line gets dropped. Only us. We can call back in from a cell phone and stay connected. We can make a noise every few seconds and stay on for over 20 minutes.
AT&T's finding is that the bank's PBX is sending a proper disconnect after 40s of silence. It's only to us.
Is this plausible? I am calling BS on AT&T's findings as it makes no sense at all.
We're a Cisco shop calling into a International Bank's Skype for Business Conference system.
Both us and the bank are AT&T customers. We've done extensive testing, call trace and packet captures.
8841 >> CUCM >> Local managed router / GW >> AT&T GW >> AT&T Network << AT&T GW << AT&T managed local router / GW << Bank PBX << Phone
Several companies are on a conference call into the bank. Different companies, different cites etc. If we call from a desk phone or a conf phone and don't make a noise for 40 seconds our line gets dropped. Only us. We can call back in from a cell phone and stay connected. We can make a noise every few seconds and stay on for over 20 minutes.
AT&T's finding is that the bank's PBX is sending a proper disconnect after 40s of silence. It's only to us.
Is this plausible? I am calling BS on AT&T's findings as it makes no sense at all.