Wireless printing not working with new wifi access points

Garrelli 5000

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7:43a, 5/14/21

AG

I setup 3 Unifi AP U6 LRs recently.

My wireless printers no longer work. It sees them, they're online, but I cannot print to them.

any ideas?

Take the trash out staff.

dubi

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In reply to Garrelli 5000 • 3:15p, 5/18/21

AG

Did you reboot the printers?

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Garrelli 5000

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In reply to dubi • 8:12a, 5/19/21

AG

Yup and updated the software wirelessly via the front panel.

Doesn't print from a Mac nor windows computer. If I delete the printer from Mac, it finds them on the network but then says it can't find it when you send a job.

CapCity12thMan

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8:49a, 5/19/21

AG

something blocking a port?

sands

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7:09p, 5/19/21

AG

Did the printer IP address change? You can change it in the driver or reinstall.

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91AggieLawyer

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8:45p, 5/20/21

AG

Can't speak to Windows but is printer sharing enabled on the Mac?

Garrelli 5000

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1:30p, 6/18/21

AG

Circling back to this for an update. I had to reboot my entire network the other day - modem, router/switches/waps, etc.

That righted the wrongs.

I'm getting rusty in my old age. The first step in troubleshooting when all looks normal on-screen...reboot.

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eric76

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2:32p, 6/18/21

AG

I have one customer who has trouble with their printers on the network. Maybe they have finally learned what they need to understand the issue, but I doubt it.

They have two printers. One is plugged into their wifi router, the second printer is not plugged in but offers a wifi link to connect to the printer. If they are connected to the wifi router, they can't print to the second printer. If they are connected to the second printer, then they have no internet access.

The obvious thing to do is to connect the second printer to their LAN but they don't want to do that. In other words, they want it to act like a LAN without having everything connected on the LAN.

Garrelli 5000

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In reply to eric76 • 4:34p, 6/18/21

AG

Ha!

Customer: What is my gmail password?

Why would I know that?

Customer: You're a computer guy, right?

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dubi

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In reply to eric76 • 5:47p, 6/18/21

AG

eric76 said:
I have one customer who has trouble with their printers on the network. Maybe they have finally learned what they need to understand the issue, but I doubt it.

They have two printers. One is plugged into their wifi router, the second printer is not plugged in but offers a wifi link to connect to the printer. If they are connected to the wifi router, they can't print to the second printer. If they are connected to the second printer, then they have no internet access.

The obvious thing to do is to connect the second printer to their LAN but they don't want to do that. In other words, they want it to act like a LAN without having everything connected on the LAN.

1