I'm usually really good at working out deals with AT&T retention department, but it seems they have now taken a hard nose stance on any deals. They aren't even competing with other carriers. The retention department said "you can trade in your old one for 700 off or we can cancel the account" and then explained the process of cancelling. So, I'm going to call the bluff. I am out of contract. I am also on a truly unlimited grandfathered plan, so they have that leverage. There is no reason at all for them to 'work' with me on a deal.
Looks like other carriers are working hard to get customers, so....is there anything I'm missing? I hate to give up my discounts and 20 years of loyalty but money is money and the fact is.....pretty much any carrier is going to make a call go through. I'm just kind of surprised the stance is "sorry...good luck". I am interested in a 12 pro, 12 pro max and two additional phones/lines. I offered to buy all outright if they could make a deal. No dice.
Looks like other carriers are working hard to get customers, so....is there anything I'm missing? I hate to give up my discounts and 20 years of loyalty but money is money and the fact is.....pretty much any carrier is going to make a call go through. I'm just kind of surprised the stance is "sorry...good luck". I am interested in a 12 pro, 12 pro max and two additional phones/lines. I offered to buy all outright if they could make a deal. No dice.