I'll save you guys the long explanation but the surfaces have an issue with the graphics cards and you basically have to resuscitate them to get everything working again.
here is a brief explanation:
Reddit thread on CPR
I've done this for the last month and its getting worse. Its to the point where if the computer has to go into hibernation it won't wake back up. I'm sick of it and I honestly have another computer I can use as backup but it really pisses me off that I spent all this money and I'm going to get stuck for it all.
My question is twofold:
1. Has anyone had this problem and
2. Have you been able to get Microsoft to cover any of the costs of replacement?
This is a completely common problem and I'm surprised Microsoft hasn't been class actioned on this thing yet, but I'm looking to see if anyone was able to get Microsoft to pay them anything for the malfunctions.
here is a brief explanation:
Reddit thread on CPR
I've done this for the last month and its getting worse. Its to the point where if the computer has to go into hibernation it won't wake back up. I'm sick of it and I honestly have another computer I can use as backup but it really pisses me off that I spent all this money and I'm going to get stuck for it all.
My question is twofold:
1. Has anyone had this problem and
2. Have you been able to get Microsoft to cover any of the costs of replacement?
This is a completely common problem and I'm surprised Microsoft hasn't been class actioned on this thing yet, but I'm looking to see if anyone was able to get Microsoft to pay them anything for the malfunctions.