Squaretrade warranties?

562 Views | 4 Replies | Last: 6 yr ago by pnut02
heddleston
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AG
While laptop shopping, I noticed that Woot has the same computer i was looking at at Dell's website, but a good bit cheaper. the only difference is that i can only get a 1yr Dell warranty and would have to get an extended warranty from Squaretrade to go beyond that or get accident protection. Are they worth anything or should i pay $50 or so more for access to a direct warranty from Dell?
Pman17
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Idk, haven't used one yet but I have a bunch of warranties on stuff through them from Amazon.
pnut02
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Had a SquareTrade warranty on a Samsung washing machine. Washing machine crapped out (tub bearing); instead of calling someone out to fix it, they cut me a check for the purchase price. Labor + part weren't worth the hassle. I'm a fan of their customer service.
dubi
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I had a positive experience with Square Trade and a broken cell phone.
91AggieLawyer
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AG
02 -- was it just a check and that's it? They didn't tell you to have the washer picked up?

I suspect they will do that on most things as they collect enough of a small amount from a bunch of people that cutting a check is cheaper than the resources needed for coordinating repairs and dealing with customers who aren't happy with such repairs.
pnut02
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Yea, they basically could tell over the phone (I held it in the drum) that the bearing was going out. Sent me a check and that was it. They just asked that I dispose of it properly.
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