I run a business and rent an office in a building with other small business owners. We share a wifi connection.

My internet worked fine yesterday when I left. I come in today and it shows that I am connected to the wifi network, it says the connection is working, but none of my internet browser can connect. My Outlook app cannot connect. Dropbox is not connecting.

All other computers are working fine. I pulled out my surface and it is connecting just fine. So, it has to be on my end.

I checked my update history and it says Cumulative update for Windows 10 Version 1607 for x64 base Systems (KB4015438) Failed to install on 3/22/17.

I have tried searching for help, but cannot find this exact issue. Any help suggestions or ideas would be greatly appreciated. I've already blown 2+ hours on this.

have you tried going back to a restore point prior to 3/22/2017?

https://msdn.microsoft.com/en-us/library/windows/desktop/aa378910(v=vs.85).aspx

http://home.bt.com/tech-gadgets/computing/how-to-fix-windows-10-problems-with-system-restore-11364008291943

Does anyone else have internet? Can you connect directly to the router and test?

dam

CapCity12thMan said:

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have you tried going back to a restore point prior to 3/22/2017?

https://msdn.microsoft.com/en-us/library/windows/desktop/aa378910(v=vs.85).aspx

http://home.bt.com/tech-gadgets/computing/how-to-fix-windows-10-problems-with-system-restore-11364008291943

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I tried to go back to a restore point, but it said I've updated in the last ten days and I couldn't restore.

DAM said:

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Does anyone else have internet? Can you connect directly to the router and test?

dam

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Everyone else's internet is fine. I'm posting on the wifi right now from my surface tablet.

I turned the computer completely off (I had restarted it several times) and have been working on my tablet since starting this thread.

Just turned computer back on and everything appears to be working.....

Thanks for the help. If anybody has any ideas what was going on, I'd be happy to hear them in case this crops up again.

Quote:

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We share a wifi connection.

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Now that the problem is solved...

Maybe its the lawyer in me, but I would NEVER share a connection other than family/home.

Agreed - I was going to make this point next...why are you letting other people who have no business in your business...into your business?

This seems really careless.