I have had my internet service with TWC for years and have for the most part been happy. I have the "Extreme" speed of 30 MB and I pay about $85 a month. I have received several letters about upgrading my service with Spectrum. They say that they will upgrade to 60 MB and it is $29.95. I DO NOT have telephone service or TV as part of my plan.
I called them yesterday. Talked to a young man and he said the $29.95 price for the upgrade to internet was contingent on getting the entire package. He did say that I could get the internet upgrade for about $60. Since that is still cheaper I decided to go with it anyway. He tried to send the upgrade to my home and said that my modem was not fast enough and that they would send out someone today to replace the modem for no charge.
I sure hope that I haven't made a mistake in doing this. Have any of you gone through this and have have any observations?
I called them yesterday. Talked to a young man and he said the $29.95 price for the upgrade to internet was contingent on getting the entire package. He did say that I could get the internet upgrade for about $60. Since that is still cheaper I decided to go with it anyway. He tried to send the upgrade to my home and said that my modem was not fast enough and that they would send out someone today to replace the modem for no charge.
I sure hope that I haven't made a mistake in doing this. Have any of you gone through this and have have any observations?