Yeah, their policies are iffy. I know others that have had similar issues with reviews of their business on Yelp.
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Yelp has long faced accusations that it manipulates its business-review ratings to sell advertising - five stars for a big ad buy, say, and two stars for a turndown.
The verdict from a federal appeals court: There's nothing illegal about that.
...
The court upheld a federal judge's dismissal of a proposed class-action damage suit by small-business owners who claimed Yelp's sales representatives told them their ratings would depend on their decision to buy ads.
"I've got hundreds of people who have called me with this problem: When they stopped advertising with Yelp, their good reviews got stripped out," the business owners' lawyer, Lawrence Murray, said after Tuesday's ruling.
quote:quote:
Hi there,
We're writing to let know that we previously evaluated Greg D's review of Northgate Juice Joint that you recently flagged. We decided at that time to leave it up after carefully assessing it against our Content Guidelines.
-The Yelp Support Team
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Man that post about Christopher's makes me want to punch him.