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Thanks for the review! It seems to line up with some of the limited reviews on Luma that I've been able to find online. Most seem to find that the radio and speeds on Luma are slower/shorter range than eero, but that the app and config options are more robust. Of course as you pointed out, options don't matter if you can't get the units set up in the first place. Eero has also said they will be adding more capabilities, but who knows when that will happen.
Looks look we're mostly in a wait and see situation unless you absolutely need something right now.
Just to note: even tho there is no documentation in the package, you can still access the internet and go to their support page or setup guide thru the App - just a bit clunky way to do it. And I was never able to exit the test mode to get back to the App; but it's not very intuitive how to get there within the App itself.
Seems if you're going to invest so much in paper packaging you'd do the same on documentation - I'm old school!
I haven't seen anything specific on range/speed that was overly derogatory; but as you point out it could have good/great range and speed but the software/interface is limiting
From a raw RF perspective and user experience it's great; I've seen (near) 1000megabits per second speeds (AC1200) in reviews. It certainly less depending on environment and only between devices
**As an aside, trying to find the Luma website today for support and after 5 pages of GIS there is still domain that shows up other than social media (twitter and facebook) Kind of a big oversight if you ask me; I don't do social media. FYI their portal is www.getluma.com