How do you fix Windows 7, Build 7601 ?

1,596 Views | 9 Replies | Last: 9 yr ago by Sentinel
Papa Joe
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AG
The bottom right on screen says: Build 7601, This copy of Windows is not genuine.

I have verified and it is genuine! I bought this computer new in the box from Office Depot several years ago.

Any ideas on how to fix problem?
fooz
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If it's legit just call Microsoft. They'll give you a key to activate.
Ganondorf
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AG
Iirc you can do it online too.
Ganondorf
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AG
http://support.microsoft.com/kb/950929

Use the option about typing in your key and it should be fine. Had this happen at work on a pxe install so the sticker wasn't the correct key. Downloaded a program to view the installed key and just retyped it. Boom, windows activated.
SpicewoodAg
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AG
^
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Do you think the OP knows what a PXE install is?
dubi
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AG
quote:
^
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Do you think the OP knows what a PXE install is?

I don't!
Papa Joe
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AG
Thanks for responses! Still have no ***in clue what to do now.
dubi
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AG
Move computers have a sticker on the bottom that has the Microsoft key.

Call Microsoft and tell them you have a key problem, give them your legit key, and they will help you.
dubi
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AG
quote:
The bottom right on screen says: Build 7601, This copy of Windows is not genuine.

I have verified and it is genuine! I bought this computer new in the box from Office Depot several years ago.

Any ideas on how to fix problem?
Are yall sure this isn't the "beta" message? I loaded the free beta and it eventually quit working. A new computer should not have shipped with a beta OS. I think it was a mistake.

gnowak12
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AG
I'm on my phone, sorry for typos. You need to call Microsoft. This is from ganandorf's link for windows 8 and 7 (not sure which you have):

Windows 8:

At the Start screen, swipe in from the right side, or hover your mouse in the upper-right corner of the screen to display the charms menu.

-Tap or click the Settings charm.
-Tap or click Change PC Settings.
-Tap or click Activate Windows.

If your computer is not activated, PC Settings provides instructions that are customized to your activation error. If telephone support can provide help resolve your error, tap or click the appropriate link, that may resemble one of the following:

-Activate
-Activate by phone
-Contact customer support for help


Windows 7:

-Click Start.
-Right-click Computer.
-Select Properties.
-At the bottom of the window, click Activate Windows now.
-In the Product Activation Wizard, follow these steps:

-Click Use the automated phone system to activate.
-Click the drop-down menu, select the location that is nearest to you, and then click Next.
-The Product Activation Center telephone number is displayed under Step 1.

Let us know how it goes. Just get someone on the phone and they will help you.
Sentinel
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AG
If you haven't fixed this yet, try this link.

You can run the MGADiag tool to see if any errors show in the diagnostic report then search the web for those errors.
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