Proxy server virus???

434 Views | 2 Replies | Last: 9 yr ago by TracerX
G. hirsutum Ag
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AG
My dad got prompted for an Abode flash upgrade, turns out it was some kind of virus that put a bunch of crap on his computer. He managed to get most of it off but now he cannot connect through Internet explorer or chrome, says proxy server error. I went into Internet options and changed the proxy server settings but it keeps switching back on. I think there is something left over from the virus that is preventing him from changing the settings. Can someone help? I have gone through several google results and can't seem to find anything that has helped. His email client is functioning so he is connected to the net.
92_Ag
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AG
It can be a number of things, and certainly someone on here may work to direct you through all of the steps to diagnose and repair your PC. But this site bleepingcomputer.com might be a good place to check as well. They've seen most of these variations and can walk you through a thorough repair.
G. hirsutum Ag
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AG
When I would go to Internet options and turn off proxy server it would come back on. I rebooted in safe mode and did the same thing and it stuck. Seems to have fixed the problem at least on the surface.
TracerX
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I'd still follow 92_Ag's suggestion about bleepingcomputer. If something was switching it back or locking it you may not be completely cleaned up.
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